Note: Global logistics costs are rising during the current pandemic. Therefore, please note that the shipping fee will be slightly higher.
1. Change of destination country
If you would like to change the delivery country after placing your order, please contact us by email as soon as possible. If the package has already been shipped, it cannot be changed.
2. Shipping cost
Standard Shipping to UK : $17
Standard shipping to Australia/New Zealand: $22
Standard shipping to Canada: $25
Standard shipping to USA/other countries: $21;
If your package is damaged or lost, we will send you a new package for free.
3. Shipping Notification
After receiving your order and confirming the details of your order, we will start production. It may take 3-5 days to create. Once your package has been shipped, you will receive a notification email with a tracking number.
Standard Shipping to US/UK/Canada: 3-7 days.
Standard shipping to EU/Australia/New Zealand: 5-10 days.
(Delivery may be delayed by 3-5 days due to unavoidable circumstances such as abnormal weather, epidemics, etc.)
4. Worldwide Shipping
We accept international orders. Shipping costs depend on the destination country, and some countries may incur customs fees.
5. Additional Tips
a) We cannot ship to APO/FPO addresses or university housing.
b) Shipping to Alaska, Hawaii, or Puerto Rico may take longer than usual.
c) Expedited shipping to PO Boxes. Email address is not supported.
d) Overnight shipping is not supported.
If you have any questions, please feel free to contact us.